Limo HirePerth

Terms of Service

Last updated: February 2025

1. Booking and Confirmation

All bookings are subject to availability and are not confirmed until you receive written confirmation from Limo Hire Perth and the required deposit has been received. A 25% deposit is required to secure your booking. The remaining balance is due 7 days before the event. For bookings made within 7 days of the event, the full amount is due at the time of booking.

2. Pricing

All quoted prices include GST, professional chauffeur, fuel, red carpet service, and standard vehicle inclusions. Additional charges may apply for:

  • Overtime beyond the booked duration (charged at standard hourly rate in 30-minute increments)
  • Excessive cleaning required due to passenger conduct
  • Damage to the vehicle caused by passengers
  • Tolls and parking fees where applicable

3. Cancellation Policy

  • More than 7 days before event: Full deposit refund
  • 3-7 days before event: 50% deposit refund
  • Less than 72 hours before event: No refund
  • No-show: Full amount is forfeited

Cancellations must be made in writing via email. The cancellation date is the date we receive your written notice.

4. Changes to Bookings

Changes to your booking (date, time, pickup location, vehicle) can be made subject to availability. Changes requested within 48 hours of the event may incur additional charges. Vehicle upgrades are subject to availability and price difference.

5. Passenger Conduct

Passengers must:

  • Follow all directions of the chauffeur regarding safety
  • Wear seatbelts as required by Western Australian law
  • Not exceed the vehicle's stated passenger capacity
  • Not smoke, vape, or use illegal substances in the vehicle
  • Not stand through the sunroof while the vehicle is in motion
  • Treat the vehicle and its furnishings with respect

The chauffeur reserves the right to terminate the service if passenger conduct endangers safety. No refund will be provided in such circumstances.

6. Alcohol Policy

For adult bookings, passengers may bring their own beverages (BYO). All alcoholic beverages must be in non-glass containers. Passengers must comply with Western Australian liquor licensing laws. For bookings involving minors (school balls, under-18 events), alcohol is strictly prohibited. The chauffeur will enforce this policy.

7. Damage and Cleaning

Passengers are responsible for any damage to the vehicle or excessive cleaning required as a result of their use. A cleaning fee of up to $500 may be charged for excessive mess (e.g., vomiting, spills, stains). Damage to the vehicle will be assessed and charged at repair cost.

8. Liability

Limo Hire Perth carries comprehensive motor vehicle insurance and public liability insurance. However, we are not liable for:

  • Loss or damage to personal belongings left in the vehicle
  • Delays caused by traffic, road closures, weather, or other circumstances beyond our control
  • Injuries arising from passenger conduct that violates these terms

Our total liability for any claim is limited to the amount paid for the booking.

9. Vehicle Substitution

In the rare event that the booked vehicle becomes unavailable due to mechanical failure or other unforeseen circumstances, we will provide a suitable replacement vehicle at no additional cost. If a replacement of equal or greater value cannot be provided, a full refund will be issued.

10. Overtime

If your event runs beyond the booked time, additional time is charged at the standard hourly rate in 30-minute increments, subject to vehicle availability. The chauffeur will inform you before overtime charges begin.

11. Route and Itinerary

The chauffeur will follow the agreed route and itinerary. The chauffeur reserves the right to choose alternative routes due to traffic, road closures, or safety considerations. Additional stops not included in the original booking may reduce the time available for other activities.

12. Force Majeure

Limo Hire Perth is not liable for failure to provide services due to circumstances beyond our reasonable control, including but not limited to severe weather, natural disasters, government restrictions, pandemics, or civil unrest. In such cases, we will offer a full refund or rebooking.

13. Governing Law

These terms are governed by the laws of Western Australia, Australia. Any disputes will be subject to the jurisdiction of the courts of Western Australia.

14. Contact

For questions about these terms, contact us at: